Reserved a truck over a week ago, guy I talked to said system was down but he had it written down. Called back today and no reservastion for me and no trucks avaliable. Now we have the day off work to move and no truck! BEWARE!
Great customer service. Very friendly. I rented a u haul for the first time, and driven for the first time. Explained everything to me very well!
THESE REVIEWS WERE FOR A FORMER UHAUL DEALER IN REISTERSTOWN. UHAUL DEALERSHIP IS NOW LOCATED AT BATTERY WAREHOUSE IN REISTERSTOWN.
I wish I could give these people no stars, when I called them they would pick up the phone and make noises in your ear but when I called back they picked up and answered but as soon as I said hello they kept hanging up on me.
I NEED to write this review for sure. My family has lived in and around this area since I was born, both sets of grandparents lived in Pikesville. One lived in Sudbrook Park, one set off Ralston Ave. My grandfather(passed away) founded a church in Owings Mills. My mom and dad (passed away) have lived on Lindellen and Walgrove Road. I still have family there... The former ratings on this business are unfair and unwarranted. The former location and former dealer in this area was a shyster... and everyone knew it and still does. That is why he went out of business. The current owner who bought the 'franchise area' I assume, is friendly, kind hearted, willing to work with you in any way he can...and if he doesn't have it he will get the corporate office of U-Haul to find what you need, even in an emergency situation. I believe the reviews of the other people, but that was a totally different place and owner. This owner is top notched and I wish there was a way to contact Google to have these older reviews removed... They are in NO WAY a reflection of the current business, heck I wish I could give the new owner another star for his willingness to help during a family emergency... THAT kind of customer service is rare indeed!
U Haul Neighborhood Dealer is a US Point Of Interest based in Reisterstown, Maryland. U Haul Neighborhood Dealer is located at 11809 Reisterstown Rd, Reisterstown, MD 21136, USA.
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